Privacy Policy

Effective Date: 04.06.2025

At Penguin Blue Communications, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Penguin Blue Communications is a UK-based communications consultancy.
If you have any questions about this policy, or how we handle your data, you can contact us at:
Email: info@penguinbluecommunications.com
Address: 31 Chigwell Grange, High Road, Chigwell, IG7 6BF

Registered in the UK, number 16489666

2. What Information We Collect

We may collect and process the following types of personal data:

Contact details (name, email, phone number) when you fill out a contact form or sign up for updates.

Business information you provide when discussing services.

Website usage data (via cookies, analytics tools like Google Analytics) including IP address, browser type, pages visited, and time spent on site.

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide services you request.

Communicate with you about relevant services, updates, or insights (with your consent).

Improve our website and user experience through analytics.

Fulfil our legal and contractual obligations.

4. Legal Basis for Processing

We rely on one or more of the following lawful bases:

Consent – for marketing emails or newsletter subscriptions.

Contract – when responding to client enquiries or service agreements.

Legitimate interest – to improve services and protect our website.

Legal obligation – to comply with applicable laws and regulations.

5. How We Store and Protect Your Data

Your data is stored securely on encrypted devices and reputable third-party platforms (e.g. Google Workspace).

We do not sell or rent your data to third parties.

We only retain your data for as long as necessary for the purpose collected or as required by law.

6. Sharing Your Information

We only share your information with:

Trusted third-party service providers (e.g. web hosts, analytics tools) who process data on our behalf.

Authorities where legally required.

All third parties are contractually bound to keep your data secure and process it lawfully.

7. Your Rights

You have the right to:

Access the personal data we hold about you.

Correct inaccurate or outdated information.

Request deletion of your data (where applicable).

Withdraw consent at any time for marketing communications.

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

To exercise any of your rights, contact us at [insert email].

8. Cookies

We use cookies to:

Understand how visitors use our site (analytics).

Improve functionality and performance.

You can control cookies through your browser settings. For more details, see our [Cookie Policy] (if separate).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Penguin Blue Communications
Company Registration Number 16489666 - Incorporated on 2 June 2025
© 2025